VP Field Sales
Job Description - VP Field Sales Division:
Radiant Logistics, Inc.
Department:
Operations Support Team Reports to:
Sr VP& General Manager - Freight Forwarding # Direct Reports None (Indirect reports- sales individuals at various company offices) Classification:
Exempt Last Updated:
Created on 5/15/2023 Job Type:
Full-Time (Remote) Location:
USA Network Salary Range:
$125,000- $150,000 Annual Salary OBJECTIVE (POSITION SUMMARY) The primary role of the VP Field Sales is Driving new Sales across the Company Store network by supporting, guiding and motivating the Sales team by providing the full suite of Transportation services to Customers and by exercising independent judgement and decision making that align with the Company's capabilities and initiatives.
The Vice President of Field Sales works with the Company's senior management to drive growth to achieve the Company's objectives of sales, margins, along with providing a solid work ethic that is consistent with the company's corporate strategy and culture.
The incumbent must possess strong leadership, sales and management abilities.
Responsible for assisting Company Store General Managers in attracting and developing future sales leaders, indirectly managing current sales representatives in the field, and supporting, managing the Salesforce CRM initiative.
Assisting GM's in the day to support of Sales Reps, by counseling, motivating and coaching as needed.
Other duties may be assigned by the Sr VP as required to ensure the corporate goals and initiatives are achieved.
JOB RESPONSIBILITIES WILL BE AS FOLLOWS:
In this position, the VP Field Sales is responsible for:
Constantly communicate with customers through personal visits, phone calls and emails, video calls to discuss opportunities, concerns or corrective actions required.
Ensure compliance and that customer profiles are up to date in the Salesforce customer relationship management (CRM) software application.
Generate monthly sales reports through the CRM as well as producing sales data for RGL's quarterly Board Meeting.
Support the Intl Ops team as needed with Sales Lead generation and joint sales calls with our Intl Strategic Partners.
Anticipate customer requirements and meet those needs in a professional and proactive manner.
Provide customer service that exceeds expectations.
Cultivate strong personal relationships with a broad base of management and staff in support of customer / account objectives.
Effectively communicate internally to ensure that customer needs are met or exceeded in a timely fashion.
Develop, implement, and deliver on the pre-determined sales plan.
Manage any conflicts and issues, by quickly and effectively resolving problems and developing action plans to prevent recurrence.
Use the appropriate resources to nurture relationships and deliver business results.
Identify new business opportunities that exist within the customer / territory base.
Help Sales Reps to contact, establish, cultivate, and develop existing accounts within their assigned areas.
Identify new selling opportunities.
Rethink and develop new features to provide benefits for the customer.
Determine, evaluate, and report special trends in the customer / territory base.
Provide management with an appropriate forecast of results and opportunities.
Understand Radiant' corporate vision and long-term strategic goals.
Provide input to senior management on the development of these goals such as volume, margin, and revenue growth through the CRM (Customer Relation Management) tool.
Provide input to the annual budget.
Other duties and assignments as required.
Qualifications:
KNOWLEDGE AND SKILLS REQUIREMENTS Education and Industry Knowledge Bachelor / Associate degree, in Business, Logistics, Supply Chain Management, International Trade or related discipline.
Minimum 5
years' experience in the transportation / logistics industry of which 5 years are in a sales role.
Knowledge of product spot market pricing.
Complete understanding and use of all aspects of the Freight Forwarding transportation industry.
Good knowledge of U.
S.
and global geography.
Technical Skills Proficient in Microsoft Office (e.
g.
, Outlook, Word, PowerPoint).
Intermediate skills required in Excel (i.
e.
, formulas, pivot tables).
Working knowledge of Transportation Management Software (e.
g.
, SAP,).
Experience with CRM applications is an asset, i.
e.
, Salesforce.
Business Strategy Skills Dedicated commitment to providing superior, timely internal and external customer service.
Strong ability to communicate clearly and concisely in written and oral form.
Highly organized with the ability to multi-task.
Strong problem-solving and decision-making skills.
Team cooperation and respect is required.
Strong negotiation skills.
Analytical and detail oriented.
Able to work in fast paced environment.
Must have a valid driver's license.
Able to travel (50%- 75%).
Work ScheduleFull time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
Work Environment Usually moderate noise level.
Climate controlled office environment.
Travel to customers' place of business as required.
Physical Demands Regular physical demands:
Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
Specific vision abilities:
close vision, distance vision, peripheral vision, ability to adjust focus.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Language Skills Ability to read and interpret documents, spreadsheets, emails, and instructions.
Ability to write routine reports and correspondence.
Ability to speak clearly and effectively to both internal and external contacts.
Communication Skills Inside:
Customer Service - Provide customer specific information.
Assist in onboarding new accounts and resolving service issues.
Pricing - Provide customer specific information to pricing team to ensure quick rating.
Dispatch - Provide / obtain information to meet customer requests.
Assist in resolving service issues.
Administration - Provide customer specific information to set up the account.
Assist in resolving billing issues.
Outside:
Customers - Solicit prospects.
Maintain and grow profitability within existing customer base.
FEATURED BENEFITS This role is eligible for various benefits including:
PI228146677 Recommended Skills Administration Analytical Attention To Detail Billing Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
Radiant Logistics, Inc.
Department:
Operations Support Team Reports to:
Sr VP& General Manager - Freight Forwarding # Direct Reports None (Indirect reports- sales individuals at various company offices) Classification:
Exempt Last Updated:
Created on 5/15/2023 Job Type:
Full-Time (Remote) Location:
USA Network Salary Range:
$125,000- $150,000 Annual Salary OBJECTIVE (POSITION SUMMARY) The primary role of the VP Field Sales is Driving new Sales across the Company Store network by supporting, guiding and motivating the Sales team by providing the full suite of Transportation services to Customers and by exercising independent judgement and decision making that align with the Company's capabilities and initiatives.
The Vice President of Field Sales works with the Company's senior management to drive growth to achieve the Company's objectives of sales, margins, along with providing a solid work ethic that is consistent with the company's corporate strategy and culture.
The incumbent must possess strong leadership, sales and management abilities.
Responsible for assisting Company Store General Managers in attracting and developing future sales leaders, indirectly managing current sales representatives in the field, and supporting, managing the Salesforce CRM initiative.
Assisting GM's in the day to support of Sales Reps, by counseling, motivating and coaching as needed.
Other duties may be assigned by the Sr VP as required to ensure the corporate goals and initiatives are achieved.
JOB RESPONSIBILITIES WILL BE AS FOLLOWS:
In this position, the VP Field Sales is responsible for:
Constantly communicate with customers through personal visits, phone calls and emails, video calls to discuss opportunities, concerns or corrective actions required.
Ensure compliance and that customer profiles are up to date in the Salesforce customer relationship management (CRM) software application.
Generate monthly sales reports through the CRM as well as producing sales data for RGL's quarterly Board Meeting.
Support the Intl Ops team as needed with Sales Lead generation and joint sales calls with our Intl Strategic Partners.
Anticipate customer requirements and meet those needs in a professional and proactive manner.
Provide customer service that exceeds expectations.
Cultivate strong personal relationships with a broad base of management and staff in support of customer / account objectives.
Effectively communicate internally to ensure that customer needs are met or exceeded in a timely fashion.
Develop, implement, and deliver on the pre-determined sales plan.
Manage any conflicts and issues, by quickly and effectively resolving problems and developing action plans to prevent recurrence.
Use the appropriate resources to nurture relationships and deliver business results.
Identify new business opportunities that exist within the customer / territory base.
Help Sales Reps to contact, establish, cultivate, and develop existing accounts within their assigned areas.
Identify new selling opportunities.
Rethink and develop new features to provide benefits for the customer.
Determine, evaluate, and report special trends in the customer / territory base.
Provide management with an appropriate forecast of results and opportunities.
Understand Radiant' corporate vision and long-term strategic goals.
Provide input to senior management on the development of these goals such as volume, margin, and revenue growth through the CRM (Customer Relation Management) tool.
Provide input to the annual budget.
Other duties and assignments as required.
Qualifications:
KNOWLEDGE AND SKILLS REQUIREMENTS Education and Industry Knowledge Bachelor / Associate degree, in Business, Logistics, Supply Chain Management, International Trade or related discipline.
Minimum 5
years' experience in the transportation / logistics industry of which 5 years are in a sales role.
Knowledge of product spot market pricing.
Complete understanding and use of all aspects of the Freight Forwarding transportation industry.
Good knowledge of U.
S.
and global geography.
Technical Skills Proficient in Microsoft Office (e.
g.
, Outlook, Word, PowerPoint).
Intermediate skills required in Excel (i.
e.
, formulas, pivot tables).
Working knowledge of Transportation Management Software (e.
g.
, SAP,).
Experience with CRM applications is an asset, i.
e.
, Salesforce.
Business Strategy Skills Dedicated commitment to providing superior, timely internal and external customer service.
Strong ability to communicate clearly and concisely in written and oral form.
Highly organized with the ability to multi-task.
Strong problem-solving and decision-making skills.
Team cooperation and respect is required.
Strong negotiation skills.
Analytical and detail oriented.
Able to work in fast paced environment.
Must have a valid driver's license.
Able to travel (50%- 75%).
Work ScheduleFull time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
Work Environment Usually moderate noise level.
Climate controlled office environment.
Travel to customers' place of business as required.
Physical Demands Regular physical demands:
Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
Specific vision abilities:
close vision, distance vision, peripheral vision, ability to adjust focus.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Language Skills Ability to read and interpret documents, spreadsheets, emails, and instructions.
Ability to write routine reports and correspondence.
Ability to speak clearly and effectively to both internal and external contacts.
Communication Skills Inside:
Customer Service - Provide customer specific information.
Assist in onboarding new accounts and resolving service issues.
Pricing - Provide customer specific information to pricing team to ensure quick rating.
Dispatch - Provide / obtain information to meet customer requests.
Assist in resolving service issues.
Administration - Provide customer specific information to set up the account.
Assist in resolving billing issues.
Outside:
Customers - Solicit prospects.
Maintain and grow profitability within existing customer base.
FEATURED BENEFITS This role is eligible for various benefits including:
PI228146677 Recommended Skills Administration Analytical Attention To Detail Billing Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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